Overview
Below is a breakdown of the procedure undergone by all respondents to prepare their systems for online meetings with InterVu.
The Invite Email
Upon receipt of a respondent's contact email and confirmation of their meeting time / date, an invite email is sent to them from IVCoordinator@forsta.com.
The invite email includes their meeting date, time, and room link, along with instructions for getting setup. Click here to learn more about the invite email.
Webcam and Microphone Test
When a respondent clicks their InterVulink, they will be taken to an online testing portal where both their computer and webcam, microphone and speakers are evaluated prior to their meeting.
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Click on the invitation link to navigate to the Test Lounge welcome screen.
Click the OK button and the testing screen appears.
Once passing the system test, press the Continue button to advance.
The webcam is tested next. Click OK to advance to the test page.
You will see a message asking whether to block or allow webcam access. Click the Allow button.
A preview of your webcam should now appear. If necessary, you can select a difference video device from the dropdown menu.
You will see a message asking whether to block or allow microphone access. Click the Allow button.
As you speak during the microphone test, a green meter will move to your voice. You should also click the Test Speakers button to ensure you hear audio from your speakers or headset. If either of these is not the case, you can click the appropriate dropdown boxes to select a different microphone or speaker to test.
You should now see confirmation that your system passes all the necessary requirements and a countdown timer showing the time before the meeting starts.
When the timer reaches zero, a "Join" button will appear. When a respondent clicks the "Join" button, the FV technician running the project is notified that the respondent is ready to enter the room.
Microphone Only (NWC) Test
When a respondent clicks their InterVulink, they will be taken to an online testing portal where both their computer and microphone/speakers are evaluated prior to their meeting.
Click on the invitation link to navigate to the Test Lounge welcome screen.
Click the OK button move on to the testing screen.
Once the system requirements test is complete, press the Continue button to advance to the next screen.
You will see a message asking whether to block or allow microphone access. Click the Allow button.
As you speak during the microphone test, a green meter will move to your voice. You should also click the Test Speakers button to ensure you hear audio from your speakers or headset. If either of these is not the case, you can click the appropriate dropdown boxes to select a different microphone or speaker to test.
You should now see confirmation that your system passes all the necessary requirements and a countdown timer showing the time before the meeting starts.
When the timer reaches zero, a "Join" button will appear. When a respondent clicks the "Join" button, the FV technician running the project is notified that the respondent is ready to enter the room.